FAQs – Succulents, Orders & Care
1. Shipping & Delivery
We offer multiple delivery and pickup options for your convenience:
Self-Collection Locations:
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50 Punggol East, C17, S828826 (Riviera LRT)
– Saturdays & Sundays, 2:00–6:00 PM -
CIMB Plaza (next to The Coffee Bean), Raffles Place – Thursdays, 1:00 PM
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Tai Seng MRT (Grantral Mall, Exit B) – Sundays, 11:00 AM
Delivery Options:
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FREE shipping on orders $80 and above
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$15.00 Express Delivery
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Orders are typically delivered within 1–4 days, depending on your delivery method.
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You will receive tracking info and confirmation of your delivery or pickup date once your order is processed.
2. Succulent Care & Troubleshooting
Having issues with your succulent, such as yellowing or dried leaves?
Don't worry — these are common and often easy to fix.
For detailed care tips and solutions, visit our dedicated page:
👉 Succulent Care Tips
3. Damages, Returns & Refunds
Due to the nature of our products, we do not accept returns or exchanges. However, your satisfaction matters to us!
If your succulent arrives in less-than-ideal condition:
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Please contact us at info@slowbloomgreens.com within 24 hours of receiving your order.
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Our team will assist you and do our best to make things right.
Note: It’s normal for succulents to look slightly dull after transit due to light and temperature changes. Place them under indirect sunlight to restore their color and perk them up.
For full details, refer to our Order Policies.
4. Customer Support
Our admin hours are:
Monday to Friday: 9:30 AM – 6:00 PM
Have a question, idea, or just want to say hi?
We're always happy to chat. Reach us at:
📧 info@slowbloomgreens.com
Let’s cultivate a conversation — your thoughts matter to us!